Loading Site Issue

Incident Report for Summit Learning Platform

Resolved

The issue has been resolved and the site is operating as usual.
Posted Aug 03, 2018 - 07:33 PDT

Monitoring

Thanks for your patience, we've resolved the issue. Continue all the great work you do!
Posted Aug 03, 2018 - 07:28 PDT

Identified

Looks like the Summit site wanted to call it an early weekend, but we're not having it! Our engineering team has identified the issue and are working to remedy the issue. We appreciate your patience.
Posted Aug 03, 2018 - 07:25 PDT

Update

We’re sorry for holding you up today! Please know our engineering and operations teams are working hard to get everything up and running. We will update you in 15 minutes with the latest information.
Posted Aug 03, 2018 - 06:54 PDT

Update

Still working on it! Our team is investigating issues with loading the Summit site.
Posted Aug 03, 2018 - 06:30 PDT

Update

Thanks for your patience as we continue to investigate issues with loading the Summit Learning site.
Posted Aug 03, 2018 - 06:13 PDT

Investigating

The platform is experiencing a load issue that is affecting most of our users. We are working with the Engineering team now. Thanks for your patience
Posted Aug 03, 2018 - 06:06 PDT
This incident affected: Student App, Teacher App, Parent App, Support, Clever Data API, Google Apps Docs, Google Apps Drive, and Heroku.