Update - The platform experienced another 'Under Heavy Load' error this morning. We understand the impact of these issues in your classrooms and apologize for the inconvenience. You should now be able to access the platform. Please make sure to refresh your page.

We appreciate your patience while some areas of the platform continue to refresh. You may experience delays with the platform’s grading pages right now, and we want to reassure you that grades are still being saved. All grades will be updated after the grading function refreshes completely by tomorrow morning. Ensuring the accuracy of student data is extremely important to us.

We're still investigating the issue that caused the error so that we can ensure the platform is stable going forward. If you have any questions, please reach out to us at support@summitlearning.org.
Nov 12, 11:20 PST

Investigating - We have similar reports from last week about an "Under Heavy Load" error. We apologize for this inconvenience and are actively working to restore the platform asap. We will update you when we have more information.
Nov 12, 09:03 PST