Update - The platform experienced another 'Under Heavy Load' error this morning. We understand the impact of these issues in your classrooms and apologize for the inconvenience. You should now be able to access the platform. Please make sure to refresh your page.

We appreciate your patience while some areas of the platform continue to refresh. You may experience delays with the platform’s grading pages right now, and we want to reassure you that grades are still being saved. All grades will be updated after the grading function refreshes completely by tomorrow morning. Ensuring the accuracy of student data is extremely important to us.

We're still investigating the issue that caused the error so that we can ensure the platform is stable going forward. If you have any questions, please reach out to us at support@summitlearning.org.
Nov 12, 11:20 PST
Investigating - We have similar reports from last week about an "Under Heavy Load" error. We apologize for this inconvenience and are actively working to restore the platform asap. We will update you when we have more information.
Nov 12, 09:03 PST
Student App Operational
90 days ago
98.23 % uptime
Today
Teacher App Operational
90 days ago
98.23 % uptime
Today
Parent App Operational
90 days ago
98.29 % uptime
Today
Support ? Operational
90 days ago
100.0 % uptime
Today
Clever Data API Operational
Google Apps Docs Operational
Google Apps Drive Operational
Heroku Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Nov 12, 2019
Resolved - This incident is related to the current incident we're investigating. Please see our updates here: https://status.summitlearning.org/incidents/40x3smkwzbxd
Nov 12, 09:52 PST
Update - This morning the platform experienced an 'under heavy load' error. You should now be able to access the platform without issues. We are monitoring the site and working hard to ensure platform performance is fully restored. We appreciate your patience. If you have any questions please reach out to us at support@summitlearning.org.
Nov 8, 09:28 PST
Investigating - We have reports about an "Under Heavy Load" error, and apologize for this inconvenience. We are aware of the issue and working to restore the platform asap. We will update when we have more information.
Nov 8, 08:58 PST
Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019
Completed - The scheduled maintenance has been completed.
Nov 8, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 18:00 PST
Scheduled - The Platform will be down on Friday, November 8th from 6:00-9:00 PM PST for routine maintenance.
Nov 6, 09:06 PST
Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019

No incidents reported.

Oct 29, 2019

No incidents reported.